Several signs can help you determine if an email is legitimate or a spoof. Below are some ways to recognize and protect yourself from fraudulent emails.
Spoof emails (also known as phishing or hoax emails) appear to be from well known companies. To bait you, an email may say there's an urgent situation concerning your account, then ask you to click a link back to a spoof website to provide personal information.
Even if you don't supply any information, just selecting the link, may enable thieves to access your computer, record your keystrokes, and capture your passwords.
Also, beware of spoof web forms that ask you to provide confidential information that a legitimate company would not ask the customer to enter for a particular transaction.
Sense of urgency: Messages claim your account will be closed or temporarily suspended, and warn you'll be charged if you don't respond urgently.
Spelling errors: There may be obvious spelling errors, which help spoof emails avoid spam filters.
Kristal Emails: All kristal emails will be sent only from @kristal.ai Domain. Please report any suspicious emails to Kristal Support immediately (support@kristal.ai or +65 92391022).